Microsoft 365: How the Global Downturn Impacted Women Entrepreneurs and Business Owners

By Sofía Pérez Gasque

On March 1, 2025, a global outage of Microsoft 365 left thousands of users without access to essential tools such as Outlook, Microsoft Teams and other cloud applications. For many women business owners and entrepreneurs, this outage was not just a technical inconvenience, but a reminder of the importance of adaptability and resilience in a digitized world.

In a world where work flexibility and telecommuting are key to work-life balance, dependence on digital tools is increasing. For many women who run businesses, coordinate remote teams or manage clients internationally, lack of access to email and communication platforms can mean project delays, missed opportunities or reduced responsiveness to critical situations.

According to Microsoft, its productivity suite is used by more than 345 million people worldwide, including entrepreneurs and businesswomen who depend on technology to maintain their daily operations. The system crash highlighted the vulnerability of companies to technological failures and the need for contingency strategies.